Nalack Support 24/7

Help & Support

Submit a ticket regarding orders, partnerships, or your Levelup XP status.

Bole Jacros Square
Addis Ababa, ET

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Digital

support@nalack.com
info@nalack.com
+251 97 496 3290
FORM_ID: CNT-01
Support Online

Levelup FAQ

How do I earn XP?

You earn 10 XP for every ETB 1 spent. Reviews earn 50 XP. Referrals earn 500 XP.

Missing Points?

Points are credited 14 days after delivery to account for returns.

Live Chat

Available for Silver tier members and above.